Noyes Memorial Starts Doing Tele-Medicine

April 10, 2020

From Noyes Memorial Hospital:

Beginning Friday, April 10, UR Medicine | Noyes Health’s Urgent Care will begin offering patients telemedicine as an alternative to an in-person visit to the office in Geneseo. Anyone who feels unwell, for whatever reason, may call Urgent Care for a telemedicine visit. A telemedicine visit is a patient-to-provider consultation that utilizes secure video conferencing, allowing evaluation and treatment from the comfort of home. “The provider will virtually assess patient concerns and symptoms, answer questions and recommend the next steps the patient should take,” says Pauline Shaw, RN, Noyes Health’s Director of Emergency Services. “Urgent Care at our 50 East South Street location in Geneseo continues to be available for walk-in visits. This is an additional service to allow our patients access to care from home.”

Urgent Care services are open and available from 9 a.m. to 9 p.m. everyday. To make an appointment for a telemedicine consult, please call the Urgent Care number at (585)243-9595. If you get voicemail, please leave a message and someone will get back to you as soon as possible.
Noyes Urgent Care providers can provide telemedicine guidance to treat conditions that are not life-threatening, yet need to be taken care of right away.

Consider an Urgent Care visit or telemedicine consult for conditions such as the following:

Abdominal (not severe or suddenly acute) Nausea or Vomiting
Allergies Rashes
Mild allergic reactions, redness or irritation Sports injuries
Animal and insect bites Sprains/strains
Coughs, colds, sore throats Upper respiratory infections
Diarrhea Bladder and Urinary tract infections
Fever and flu symptoms Earaches
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Minor cuts, lacerations and burns
In an emergency, patients should call 911.
Telemedicine appointments are covered by most insurance plans. Please check with the health insurance provider for additional information.